The Procurist
The Procurist
Rethinking Services Spend
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Rethinking Services Spend

Why Procurement Must Bridge the Gap Between Contracts, KPIs, and Strategic Value

In this episode of The Procurist, co-hosts Max Henry and Diana Gavin unpack revealing research on how organizations manage services spend. They explore the widespread absence of formal KPIs, the surprising reliance on outdated tools, and the missed opportunity in measuring value beyond cost savings. Diana shares actionable insights on aligning contracts with outcomes, adopting purpose-built platforms, and elevating procurement's strategic impact.

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