In this episode of The Procurist, co-hosts Max Henry and Diana Gavin unpack revealing research on how organizations manage services spend. They explore the widespread absence of formal KPIs, the surprising reliance on outdated tools, and the missed opportunity in measuring value beyond cost savings. Diana shares actionable insights on aligning contracts with outcomes, adopting purpose-built platforms, and elevating procurement's strategic impact.
Rethinking Services Spend
Why Procurement Must Bridge the Gap Between Contracts, KPIs, and Strategic Value
Apr 21, 2025

The Procurist
Featuring industry leaders, tech pioneers, and procurement experts, each episode delivers insightful discussions, real-world case studies, and actionable strategies to help procurement professionals stay ahead in this evolving landscape.
Featuring industry leaders, tech pioneers, and procurement experts, each episode delivers insightful discussions, real-world case studies, and actionable strategies to help procurement professionals stay ahead in this evolving landscape.Listen on
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