The Four Buying Decisions That Decide Whether Supply Chain AI Pays

Most AI failures start in the contract, not the code.

Your pilot worked. The demo impressed the board. Twelve months later, the P&L has not moved.

That gap is now the defining problem in supply chain technology. Spending is not the constraint. Gartner reports that 72% of supply chain organizations have deployed generative AI, yet most see middling results on both productivity and ROI. The tools are live. The returns are missing.